About Us

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ID Supplies Pty Ltd provide a diverse range of quality off-the-shelf and customisable security and identification products and solutions, along with fast and efficient over the phone service, expert advice, and remote and on-site technical support and repair for card printers.

ID Supplies Pty Ltd operates nationally and has been part of the Security and Identification industry for over 20 years. Our mission is to research, innovate and develop solutions for our customers. We believe in building strong customer relationships by working with customers as our partners, listening to their challenges and needs, and providing valuable information to find the best solution and exceed expectation.

From day one, the focus has been on you, our customer. We know that success comes from providing the best service and advice. Our highly experienced team of professionals, some of whom have been in the security and identification industry for over 15 years, can provide you with outstanding service and expertise. It is this experience that we draw upon, to provide you with a complete customised solution. We would love you to join the many thousands of satisfied customers that we have helped over the last two decades.

 

Our Story

ID Supplies Our ProductsID Supplies pty ltd was founded in 2001 by Michael Knowland. In early 2012, ID Supplies was acquired by ARA Group who later that year, also purchased Identity Australia, a company that had been operating since 1996. Both businesses were combined to create what is ID Supplies today, an ARA Products company with the history, experience and knowledge of both companies combined.

We Are ARA

ARA Products is one of seven divisions that are collectively the ARA Group. The ARA Group was founded in 2001 by Edward Federman and Leo Brown, who strategically planned the development of a complementary network of building and facility services. The ARA Group has a 2020 Revenue of $621 Million. ID Supplies is proud to be part of the ARA Group, being part of the ARA Group allows excellent multi-divisional communication and superior project management using the ARA Group’s intelligent internal infrastructure.

 

Specialist Supplier of Identification & Security Products

We have an extensive range of products ranging from ID card printers to accessories for displaying ID’s and our professional promotional products that bring innovation to Australian companies.

ID Supplies is an authorised partner of the most innovative brands within the industry such as HID Fargo by HID Global and Entrust Datacard. We have a select range of ID Card Printers, printer consumables and design software. With every new ID Card Printer purchase, we automatically include our Printer Service Guarantee.

Our full range of products includes cardholders and identification accessories, card printers and consumables, customised PVC Cards and technology cards, sanitary products, and visitor management.

 

Our Price Guarantee

We guarantee to match or beat any authentic competitors pricing. All you have to do is mention to us a competitor’s advertised product and price, be it in print or online, or supply us a quote from the competition and we will guarantee to match or beat it. Learn more 

 

What People Are Saying About Us

“I must say, Kristen, I understand we are an incredibly small client of yours, however, the service I have received not only this time but on every occasion I have dealt with ID Supplies, I have felt like your largest client. More importantly, B2B wise, your staff always do what they say they will do when they said you would do it. It is extremely refreshing, and I just wanted to let your team know that your company is an absolute pleasure dealing with. Many thanks, love your work!”

Jake Rudge, On the Job Training

“Thanks, Gaylene & Team, I am very thankful for your services, when we urgently need the items from your good supplier, you sent the goods in the next 2 days which normally serves us with our clients. Thank you and we really appreciate your customer service.”

Felita Lahis, G4S

“I deal with Kristen and always receive amazing service – very helpful, prompt, efficient, goods are generally sent on the same day.”

Kate Ficker, Ventia

“Thank’s Gaylene, the printer ribbons arrived. I’m blown away by how quick that was. I was expecting we’d be out of order for at least a few days. Awesome customer service! You’ve really saved us. Cheers.”

Nathan Javelin, IT Assistant at Royal Freemans LTD

” I just wanted to say… that I am continually impressed by the excellent service that you provide. …the support from you has been fast and efficient. It’s a pleasant change to deal with a company that takes pride in providing a first-class service. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far. ”

Tracey Bishop, Boral Australia

”Thanks for the great service & your enthusiasm, great to see a business appreciate the business. Well done.”

Janene Pendleton, Business Manager Harvey World Travel Drummoyne

” I just want to say how impressed I am with your staff’s knowledge and friendly customer service. Thank you… dealing with your firm has been a pleasure.”

D. Kline, Optus

 

ID Supplies Customer Service FeedbackWe’re constantly striving to ensure our customers are satisfied with our products and customer service. How did we do? Let us know.

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CONTACT US

Phone: 1800 33 00 99

Email: sales@idsupplies.com.au